Who, when, where
Every step stores the person, the time and the driver’s location. Actions taken offline keep the time they really happened.
Courier operations, built for Jordan
Know where every parcel is. And every dinar.
Wayro replaces the Excel sheet and the WhatsApp groups with one system for the office, the drivers and your merchants: dispatch, cash on delivery, settlement and payouts, in Arabic and English.
The journey
One line from created to delivered.
Every parcel moves along the same line. Failed attempts hang under the driver’s run, and a return folds back to the merchant, so nothing disappears between the driver, the hub and the shop.
- CreatedMerchant or office
- Picked upPickup driver
- At the hubHub scan
- Out for deliveryDriver’s run
- DeliveredCash and proof
Three tries, then home
After the third failed attempt (you set the number) the parcel heads back to the hub on its own, and nobody can send it out again by mistake.
No skipped steps
A status only moves the way a parcel really moves. Anything else needs a reason, or the owner.
Cash on delivery
Every dinar on the road, accounted for to the fils.
Most of your revenue travels in drivers’ pockets. Wayro follows it from the doorstep to the safe to the merchant’s account.
- 01
Cash with drivers, live
Each delivery adds the collected amount to that driver’s custody. The owner’s first number is the total cash on the road right now.
- 02
End-of-day settlement
Count the notes with the denomination counter. Wayro shows expected against handed over, and a shortage or surplus stays visible until the owner approves what happens to it.
- 03
Every fils is a ledger row
No balance is ever typed over. A correction is a reversing entry, so every dinar traces back to a person and a moment.
Dispatch and the driver app
Assign by area. Delivered in two taps.
- 01
Dispatch by area
Ready parcels are grouped by area. Select, pick a driver, done. A “Needs you” queue comes first: failed attempts, reschedule requests, parcels stuck too long.
- 02
Labels and run sheets
Printable Arabic labels with a QR code the driver scans to open the parcel, and a run sheet sorted by area.
Built for one hand and a weak signal.
- Works offline. Actions queue on the phone and sync when the signal comes back, never twice.
- Big targets, the main action under the thumb.
- Delivered: tap the parcel, confirm the amount. Photo or name on the same sheet.
- Call and WhatsApp buttons on every recipient.
Shown in Arabic, as most drivers use it.
Merchants and recipients
Fewer “where’s my parcel?” calls. From both sides.
The merchant portal
- Create a shipment in seconds, or upload the Excel sheet they already keep.
- A balance split into available and pending, so nobody argues over cash still in a driver’s car.
- Statements in one click, as Excel or a printable PDF.
- Payouts by CliQ or bank transfer, the same day the cash reaches you.
The tracking link
- A tracking link on WhatsApp. No app, no account.
- Choose another day or share a location before the driver sets off.
- Call the driver while the parcel is out for delivery.
Problems get solved before the trip, not at a closed door.
WhatsApp stays. The chaos goes.
01
From day one
Every phone number in Wayro has a WhatsApp button with the message already written in Arabic: “on my way”, “your statement is ready”.
02
When you are ready
Connect the WhatsApp Business API and recipients get out-for-delivery, delivered and missed-you messages automatically, with the tracking link.
03
Orders from chats
A merchant sends an order on WhatsApp? Paste the message and Wayro drafts the shipment.
Connections
Orders arrive on their own.
Online stores send orders straight in. Everything else comes through the API, a spreadsheet or a pasted message.
- WooCommercePlugin
- ShopifySoon
- WhatsApp Business APINeeds Meta approval
- Public API and signed webhooksAvailable
- Excel and CSV importAvailable
- Paste a WhatsApp orderAvailable
- ZapierSoon
- MakeSoon
- MakanE, ExpandCart, WixSoon
curl -X POST $WAYRO_URL/api/v1/shipments \
-H "Authorization: Bearer wy_live_…" \
-H "Idempotency-Key: woo-store-10482" \
-H "Content-Type: application/json" \
-d '{ "recipient": { "name": "Rana", "phone": "0791234567" },
"area": "Khalda", "address": "…",
"cod_amount": "18.500", "reference": "10482" }'
→ 201 { "shipment": { "code": "WY-000123", "tracking_url": "…" } }Mobile
The driver app installs from the browser, today.
No store, no update to chase. Open the link, tap “Add to Home Screen”, and it runs full screen and offline. Native iOS and Android apps are on the way.
- Web appInstall from the browser
- iPhoneComing
- AndroidComing
Questions
What courier owners ask first.
Is it fully in Arabic?
Yes. Arabic is the first language and English the second, and each person picks their own. Labels, run sheets and statements print in Arabic. Amounts and codes keep Latin digits so columns stay aligned.
What happens when a driver has no signal?
The driver app keeps working. Deliveries, failed attempts and cash collected are saved on the phone and sync when the signal returns. Nothing is applied twice, and cash a driver recorded is never dropped.
Do our drivers need new phones?
No. Any recent Android phone or iPhone with a browser will do. The app installs from a link, not from a store.
What does WhatsApp cost?
The WhatsApp buttons, which open a chat with the message ready, are free. Automatic messages go through Meta’s WhatsApp Business API, which Meta bills per message: about $0.009 per utility message for our region on the rate card effective 1 October 2026. You switch it on when you are ready.
We have years of work in Excel. What happens to it?
Bring it. Shipments import from Excel or CSV with Arabic column headers. Every row is checked and duplicates are flagged before anything is created.
Can our merchants use it too?
Yes. Each merchant gets a portal to create and track shipments, see their available and pending balance and download statements. They only ever see their own parcels.
Who owns the data?
You do. Wayro is the tool, not the owner of your records. Statements export to Excel at any time; ask us about full exports during the walkthrough.
How do we start?
Book a walkthrough. We go through your day with you, set up your areas, prices, drivers and merchants, and you can run Wayro next to your current sheet until the numbers match.
See your own day in Wayro.
Tell us how your day runs. We will walk you through the same day in Wayro: dispatch, the driver’s run, and the cash coming home.